Jun
18
2009

Is Gmail good for your business?

When the history of early 21st century business is written, Google will certainly be counted among the success stories, and big component of their success has been the wide adoption of Gmail. Although not the first to offer a free e-mail service, Google’s mail service has been very popular thanks to a minimalist approach- slim on features, but easily accessed on a variety of web enabled devices. As a recent letter sent to Google CEO Eric Schmidt points out, one of the features they’ve scrimped on is security.

By default, Google Mail and Google Documents transmit information in clear text. This means that data is unencrypted, and easily read by anyone who is able to intercept it. The reason this is disabled by default is understandable- tough encryption comes with a processing cost. The overhead for Google to encrypt all the mail that moves through their system would be massive. The problem for Google is that, due to their positioning, they are held to a higher standard. It would likely come as a big surprise to the millions of businesspeople who rely on Gmail that it comes with a massive security risk.
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Apr
17
2009

Why NaviSite – Dedicated Hosting – 100% Guaranteed Service Level Agreements

When it comes to Service Level Agreements, talk is cheap, but downtime is expensive. Many service providers boast of 99% SLAs, but when you read the fine print there’s actually a lot of wiggle room. Here’s a typical scenario- Provider X promises 99.9% annual uptime with a money back guarantee. This means that in the course of the year, you won’t exceed more than 52 minutes of downtime. For the purposes of this example, let’s say that you have an outage that lasts an hour, which means the SLA is applicable and you are owed a refund.
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Feb
27
2009

Five key things to look for in Service Level Agreements

All SLAs are not created equal.  If you’ve spent any time comparing managed dedicated server hosting providers, chances are you’ve seen a lot of emphasis put on Service Level Agreements (SLAs).  Sure, 99.9% uptime sounds great, but what does that really mean, and how do you know your provider is living up to it?  Here are 5 key points to consider-
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