Jul
16
2009

Hosted Exchange and BlackBerry- Enterprise Communications for SMBs

The iPhone may be the center of attention at the smart phone party right now, but when it’s time to get down to business, the leader remains the BlackBerry. Even the top executive in the country famously has his own souped up model. The BlackBerry has become ubiquitous in companies all over America, and it’s not an exaggeration to suggest that business would halt if people’s Blackberries stopped working (the proof being a notorious outage of a couple years ago).

With the entrenchment of the BlackBerry in the business world, it’s surprising how few SMBs have fully integrated it with their larger business communications solution. To put it another way, if your employees use Blackberries and you aren’t using hosted BlackBerry services along with Microsoft Exchange Server with Active Sync, you’re missing out on some big advantages.

The BlackBerry rose to dominate the business world primarily based on one killer app: it was and still is an easy to use e-mail appliance that fits in your pocket. It’s funny and not a little surprising then that millions of business people use this handy little e-mail machine to access an e-mail system that it’s totally separate and disconnected from their corporate mail. They go through a complicated daily process of forwarding mail from desktop to hand held and back again, with multiple copies of documents in multiple places and creating a management headache that magnifies geometrically with any serious volume of mail to deal with. The solution to this is by using Exchange and Active Sync in conjunction with hosted BlackBerry Enterprise Server (BES).
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